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User manual.

From your first login to a busy service.
Find practical guides to using Poble.

Browse the topics below or search for help.

Getting started

Introduction to Poble POS

Welcome to Poble POS. Poble is a POS system designed for modern hospitality businesses.

This manual guides you through every step from installation to daily operations and troubleshooting.

  • Intuitive Design: A clear interface for daily service.
  • Powerful Integrations: Connect with major services like Uber Eats, Stripe, and Tyro.
  • Real-time Management: Check your store status anytime, anywhere.

Account Setup & Login

To use Poble POS, you need an administrator account. Contact our sales team or use the online sign-up page to create your account.

Login Steps:

  1. Open the Poble app or access the web dashboard.
  2. Enter your registered email and password.
  3. Staff PIN: Log in quickly on POS terminals in-store using a 4-digit PIN.

Key features

Order Taking & Table Management

Use the table map to see your floor at a glance and manage orders.

  • Table Selection: Tap a table to start an order.
  • Menu Selection: Tap menu items organised by category to add them to the order. A modifier window pops up automatically.
  • Send Order: Press the 'Send' button to transmit the order ticket to the kitchen printer.

Payment Processing

Card Payment

The payment amount is automatically sent to the connected Tyro or Stripe terminal.

Cash Payment

Enter the amount received to calculate the change automatically.

Split Pay

Split the bill by the number of people or by menu item.

Hardware setup

Printer Connection

Configure receipt and kitchen printers. Poble supports Epson and Star Micronics printers.

Note: The printer and iPad must be connected to the same Wi-Fi network.
  1. Go to Settings > Printer.
  2. Tap 'Search Printers' to find available printers.
  3. Select a printer and assign a role (e.g., Cashier, Kitchen, Bar).

iPad compatibility & stands

Poble supports iPad 8th generation and later. Our team can help with printers, stands and payment terminals.

We recommend using a dedicated stand for stable use. Check the Hardware Store for detailed product information.

Integrations

Delivery App Integration (Uber Eats)

Check delivery orders directly on the POS and send them to the kitchen.

To enable the integration, sign in to Uber Eats through the dashboard’s “Integrations” menu.